Extra Crunch offers members the opportunity to tune into conference calls led and moderated by the TechCrunch writers you read every day. This week, TechCrunch’s Kate Clark sat down with Eric Yuan, the founder and CEO of video communications startup Zoom, to go behind the curtain on the company’s recent IPO process and its path ...

Of the many categories in the tech world, none is more ferociously competitive than enterprise. For decades, SAP, Oracle, Adobe, Microsoft, IBM and Salesforce, to name a few of the giants, have battled to deliver the tools businesses want to become more productive and competitive. That market is closing in on $500 billion in sales ...

The well-known tech startup routine of coming up with an idea, raising money from VCs in increasing rounds as valuations continue to rise, and then eventually going public or getting acquired has been around for as long as the myth of Silicon Valley itself. But the evolution of MailChimp — a notable, bootstrapped outlier out ...

Amidst the newly minted scooter unicorns, ebbs and flows of bitcoin investments and wagers on the price of Uber's IPO, another trend has shaken up the tech industry: enterprise software successes. ...

Salesforce announced today it’s buying another company built on its platform. This time it’s MapAnything, which as the name implies, helps companies build location-based workflows, something that could come in handy for sales or service calls. The companies did not reveal the selling price, and Salesforce didn’t have anything to add beyond a brief press ...

The SoftBank Vision Fund has been screaming from the venture headlines the last few months, driven by eye-popping rounds (and valuations!) into some of the most notable startups around the world. Yet, SoftBank isn’t the only player rapidly buying up the cap tables of top startups. Indeed, another firm, more than a century old, has ...

Anyone who has dealt with bad customer service has felt frustration with the lack of basic understanding of who you are as a customer and what you need. Google and Salesforce feel your pain, and today the two companies expanded their partnership to try and create a smarter customer service experience. The goal is to ...

Today’s startups have a distinct advantage when it comes to launching a company because of the public cloud. You don’t have to build infrastructure or worry about what happens when you scale too quickly. The cloud vendors take care of all that for you. But last month when Pinterest announced its IPO, the company’s cloud ...

Marketing analytics is an increasingly complex business. It’s meant to collect as much information as possible across multiple channels from multiple tools and provide marketers with as complete a picture of their customers and their experience in dealing with you as possible. Perhaps not coincidentally, Adobe, which is holding its Adobe Summit this week in Las ...

If there's one skill that can add an extra kick to your résumé, it's Salesforce — the top Customer Relationship Management (CRM) platform now ubiquitous at all sorts of enterprise companies. Its cloud-based apps power work productivit... ...