Article Trunk



Posts Tagged ‘salesforce’

Master Data Management in Salesforce?

11.28.2019 · Posted in Writing and Speaking

Data is at the center of everything you are doing in your business. it’s additionally the engine that drives your Salesforce online training instance. Without it, however, might you establish wherever to speculate your resources or World Health Organization your high performer’s ar inside the company? however, might you ever be ready to build the ...

Comments Off on Master Data Management in Salesforce? Tags: , , , ,

VTEX, an e-commerce platform used by Walmart, raises $140M led by SoftBank’s LatAm fund

E-commerce now accounts for 14% of all retail sales, and its growth has led to a rise in the fortunes of startups that build tools to enable businesses to sell online. In the latest development, a company called VTEX — which originally got its start in Latin America helping companies like Walmart expand their business ...

Reimagine inside sales to ramp up B2B customer acquisition

User-first products are driving rapid company growth in an era where individuals discover, adopt, and share software they like, but what if your company doesn’t fit that profile? ...

Salesforce wants to bring voice to the workplace

At its annual Dreamforce mega-conference in San Francisco, Salesforce today introduced the next steps in its Einstein Voice project, which it first announced last year. Einstein Voice is the company’s AI voice assistant. You can think of it as Salesforce’s Alexa or Google Assistant, but with a more focused mission. During a briefing ahead of ...

18 months after acquisition, MuleSoft is integrating more deeply into Salesforce

A year and a half after getting acquired by Salesforce for $6.5 billion, MuleSoft is beginning to resemble a Salesforce company using its language and its methodologies to describe new products services. This week at Dreamforce, as the company’s mega customer conference begins in San Francisco, MuleSoft announced a slew of new services as it ...

Why Salesforce is moving Marketing Cloud to Microsoft Azure

When Salesforce announced this week that it was moving Marketing Cloud to Microsoft Azure, it was easy to see this as another case of wacky enterprise partnerships. But there had to be sound business reasons why the partnership came together, rather than going with AWS or Google Cloud Platform, both of which are also Salesforce ...

How to Build Better Customer Relationships with Self-Service Portals

11.14.2019 · Posted in Writing and Speaking

Today using self-service portals is a basic need for any company. Here the size of the company and customer base hardly matters as they are need of the hour. Confused and thinking why do companies need self-service/client portals? Companies can use such portals to enhance their brand image and provide impeccable customer service. Portals provide ...

Comments Off on How to Build Better Customer Relationships with Self-Service Portals Tags: , ,

AWS, Salesforce join forces with Linux Foundation on Cloud Information Model

Last year, Adobe, SAP and Microsoft came together and formed the Open Data Initiative. Not to be outdone, this week, AWS, Salesforce and Genesys, in partnership with The Linux Foundation, announced the Cloud Information Model. The two competing data models have a lot in common. They are both about bringing together data and applying a ...

Convoy raises $400 million to expand its on-demand trucking platform

Convoy, the digital freight network that connects truckers with shippers, has raised $400 million in a Series D funding round as it aims to scale its business amid an increasingly competitive market. The funding round brings Convoy’s post-money valuation to $2.75 billion. The round was co-led by Generation Investment Management and previous Convoy investor T. ...

Salesforce announces new content management system

Salesforce has its fingers in a lot of parts of the customer experience, so why not content management? Today, the company announced a brand new tool called Salesforce Content Management System, which it says is designed from the ground up to deliver a quality customer experience across multiple channels. The idea is to provide a ...