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Set Vendor Live Chat Module in Opencart Multi vendor

05.02.2019 · Posted in Writing and Speaking

PurpleTree offers a well-developed and technically tested OpenCart Marketplace module that can convert your Opencart eCommerce site into an online marketplace. After the integration of the OpenCart Multi-vendor Marketplace extension, any third-party sellers can create an account and list their products on your site. The OpenCart Multi vendor Marketplace module is compatible with all product type that is, simple, configurable as well as bundled.

Customers can chat directly with Sellers using this module. Admin can activate chat module, then sellers can configure their chat accounts from dashboard. After that, live chat window appears on seller products and seller store pages. When a user puts enquiry on the chat window, it goes directly to chat agent on seller’s side.

Admin Configuration

Extension configuration 

Go to OpenCart admin Panel >PurpleTree Multivendor>Setting >Allow Tawk.to Live Chat Select Yes.

Configuring Seller’s chat account

This can also be done by the seller from Seller Dashboard. Go to PurpleTree Multivendor> Manage Stores > Click on Edit Store button.

Click On “Live Chat” Tab on Right Side Corner. Choose Allow Tawk.to Live Chat to “Yes” and save the settings. Then create an account on tawk.to. Go to tawk.to admin and go to the Script Code from Widget Code Textbox.

Now add only tawk.to id from script. No need to add full script of tawk.to live chat. In below example use only unique id of tawk in tawk.to Chat ID field – fdfdfdfdf434343434345

Example –

<!–Start of Tawk.to Script–>

var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
(function(){
var s1=document.createElement(“script”),s0=document.getElementsByTagName(“script”)[0];
s1.async=true;
s1.src=’https://embed.tawk.to/fdfdfdfdf434343434345/default’;
s1.charset=’UTF-8′;
s1.setAttribute(‘crossorigin’,’*’);
s0.parentNode.insertBefore(s1,s0);
})();

<!–End of Tawk.to Script–>

Now You Can See the Live Chat Popup on Product Page and Seller Page.



Seller side configuration

Login to Seller Panel and Find seller options, In Seller Options Click on “Store Information”.

Scroll down below then choose Allow Tawk.to Live Chat to “Yes”.  After that add Twalk.to chat ID from twak account. Now add only twak.to id from script. No need to add full script of Twak.to Live chat. In below example use only unique id of twak in Twak.to Chat ID field – fdfdfdfdf434343434345

Example –

<!–Start of Tawk.to Script–>

var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
(function(){
var s1=document.createElement(“script”),s0=document.getElementsByTagName(“script”)[0];
s1.async=true;
s1.src=’https://embed.tawk.to/fdfdfdfdf434343434345/default’;
s1.charset=’UTF-8′;
s1.setAttribute(‘crossorigin’,’*’);
s0.parentNode.insertBefore(s1,s0);
})();

<!–End of Tawk.to Script–>

Now you can see the Live Chat Popup in Right Side Corner on Product and Store page for the seller.

More details of PurpleTree Opencart Multivendor marketplace can be found here. http://bit.ly/2X6cIPz

Contact
PurpleTree Software LLP
D-242, Sector 63,
Noida, India-201307
Call Us:+91-120-4123-135
Website: www.purpletreesoftware.com 
Email: contact@purpletreesoftware.com
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