A ticketing software helps a lot with solving customer problems. It is cost and time effective. To know the important features of a ticketing system, you need to read further. ...

As Bitcoin and other cryptocurrencies gained momentum, the focus shifted to blockchain Technology. This is the distributed ledger technology (DLT) that underpins these digital currencies.  Blockchain Technology is easy to understand by its roots. Basically, this technology consists of a shared database  with entries that require peer-to-peer network authentication and encryption. It’s useful to think ...

There are multiple customer experience platforms out there. Qualtrics and Medallia are the two of them. Apart from creating surveys, analysis, and reporting, there is so much more to both of them. But which one is the best? Let’s dig further to help you choose between the best of the two options – Qualtrics or ...

A help desk is useful software, especially for an educational institute with multiple departments and processes. It helps manage, prioritise and solve queries. Here are the 5 benefits of using help desk software. ...

Your customers can either make your business or break it. Your customers are the ones that can help you enhance your business. So, you need to prioritize them and make their queries your priority to solve it in the minimum time. For that you need ticketing software to help you prioritize and filter the tickets. ...

5G wirеlеss tеchnology is thе nеxt big thing in tеlеcommunications. It promisеs fastеr data spееds, lowеr latеncy, and highеr bandwidth than prеvious gеnеrations of wirеlеss tеchnology. But what is 5G, and why should you carе? In this articlе, wе’ll answеr thosе quеstions and morе. Importanе of 5G еntеrprisе? 5G wirеlеss tеchnology is thе nеxt big ...

The study on Standalone Data Visualization Tools Market with its type and application sales analysis is very essential for all the decision-makers or strategists operating in this industry. The report is made by analysts with deep industry knowledge and experience. The global, regional, and country annual sales and revenue has been studied for the historical years and estimated ...

Want to enhance your patient’s experience with your healthcare organisation? We got some tips for you to choose the right tools for it and provide the right services. ...

The study on Mobile VoIP Apps Market with its type and application sales analysis is very essential for all the decision-makers or strategists operating in this industry. The report is made by analysts with deep industry knowledge and experience. The global, regional, and country annual sales and revenue has been studied for the historical years and estimated for ...

Helpdesk helps in different ways to increase customer satisfaction and support agents to manage the incoming tickets properly. The best way to do it is with an omnichannel helpdesk. To know how omnichannel can help your business,keep reading. ...