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Canada’s Growing Online Asian Supermarket Industry

04.27.2023 · Posted in Food and Beverage Articles

Businesses of all stripes are scratching their heads over how to go about their regular business while Covid-19 continues to disrupt economies and devastate communities around the globe. Retailers are unable to offer satisfactory customer service in metropolitan regions due to supply chain interruptions, staff shortages, and shop closures.

Asian grocery stores like TEZMART 

one of the largest Asian supermarkets in Canada, improved its operations by adopting new methods that are more flexible, safe, and fruitful. TEZMART, a chain with locations in 26 Canadian cities, distributes genuine Asian fare to locals and provides a diverse selection of Asian restaurants to customers. It hasn’t been a bed of roses, though. When Covid-19 outbreaks started happening all across the country, TEZMART Supermarket was hit hard financially, too. Ottawa was hurt harder than the other nine stores because of the company’s poor performance there. TEZMART was the largest Asian online supermarket in Canada before the epidemic, and it stayed that way by adjusting to the new normal. The success of the organization in the face of adversity can be attributed to the creation, execution, and upkeep of pandemic-friendly procedures and activities. Some of the ways the Tezmart supermarkets have assisted their consumers throughout the pandemic are described below.

Online Shopping at TezMart

TEZMART saw a change in shopper preferences and responded by opening an online shop so that people could shop from the convenience of their own homes. Almost all of the grocery items featured on the website can be found at local stores as well. If you don’t already have a TEZMART loyalty card, all you have to do is sign up for an account on their website.

After registering, you will receive an email letting you know you have access to TEZMART’s online store.

Transaction and Shipping

TEZMART accepts Visa, MasterCard, Alipay, and WeChat as payment methods on their website.

All types of food can be delivered to your door using the Click & Collect service. Everything from fresh meat and seafood to baked goods and pantry staples to dairy products and frozen meals to toiletries and cleaning supplies. Only food, household goods, and toiletries are available for home delivery.

TEZMART guarantees that every product it offers both online and in Indian grocery stores is of the highest possible quality.

TezMART’s All-New Mobile Site

While Canadians are confined to their homes, they are still able to shop for groceries online and at traditional stores. Because of this change, more and more people are making their purchases online.

In the beginning, things were rough with blockchain since TEZMART couldn’t monitor its WeChat orders. Because of the immaturity of e-commerce, managers of individual departments had to keep track of orders and shipments by hand.

Customers were seeking a quicker and more streamlined method, and TEZMART had to provide it. We’ve created a mobile app for clients to use on their smartphones to place orders.

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