Now we're going to train you how to fix a printer so you don't have to lease a faxes because it's the largest office supply you have & can be a huge pain. Let start by getting rid of all the extra paper at the output bin, main input tray and the slot located just above the main input tray it's called the priority feed slot. Turn to the back of the multifunction printer. Turn off the printer by pressing the power button. Unplug the power cord and wait for the printer to cool down. Return to the front of the faxes. Open the printer cartridge door. Look inside the printer for the printer cartridge. To take out the printer cartridge from the multifunction printer be sure to use the handle in the middle of the cartridge... your style of printer may differ. To get the exposed paper out use both your hands to avoid ripping of the paper and pull evenly. Be certain the theirs no torn pieces of paper left. Once all the paper is removed you can then re-insert the cartridge back into the printer. Then shut the printer cartridge door. Finally, put the paper into the input tray until it stops. Change the paper width guide until it stops at the edge of the paper. Do the same for the length guide as well. Be sure not to push the gliders so tight that it bends the paper. Depending on your model some copier have a retry option on them. If it works and the file prints succesfully then you have solved the issue. If your still having issues trying to print then move on to the next step.
Sometimes the multifunction printer needs to be reset to clear the paper jam error. To reset the faxes thier should be a power button on the back of the printer, if not then just unplug it using the power cord. Once the power is off wait at-least thirty seconds. Then plug the cord back into the multifunction printer & turn it on. reprint the file from the PC or press retry on the error message.
Often the condition of the paper or the way it's loaded can cause paper to get jammed. You'll notice the paper gliders both width and length slide them to the maxium. Find the stack of paper you're looking for and glance it over to see if theres no issues with it. Get rid of any damage paper you can see. If you see any wrinkled, ripped and/or curled sheet of paper. Be assured that you have at-least 10 pieces of normal multifunction printer paper, but, no more than twenty-five sheets of paper in the copier stack. The scanner can hold more sheets of paper, but this number is best for testing. Be sure the paper is the same type and size then line them up proper.
Lastly, load the paper in the input tray until it stops. Move the paper guides in the scanner until it fits snugly. Do this for the paper length too. Do not push either guide in so tightly that it bends that paper. Press retry on the error message or attempt to print from the primary document. Try to reprint from your PC or press retry on the copier next to the error message. When the page prints then your good. If the page doesn't print then continue on to the next step.
After-wards, we'll be certain that the paper settings in the faxes match the settings. On your computer open a document from the faxes you are trying to print from. Click file, click print & then click properties, when the properties dialogue box opens. Take a look at the the paper/quality tab, find the size theres a drop down menu and choose the fitting paper type, click OK two times to print the document Your finish if the paper prints correctly. If not then go on to the next step.
Normally, when a paper jam occurs its because of the toner, paper or dust elements can clog up in your your multifunction printer and cause a jam. In this step we'll clean the printer. 1st, all exit and enter points of the scanner should be examined for loose particules. This includes the main input bin, output bin & the slot just above the primary input tray.
Turn the printer to the back. Press the power button to turn off the faxes, Get rid of the power cord & let the copier cool down. Return to the front. Open up the printer cartridge door, glance within the scanner for the printer cartridge using the handle in the middle of the cartridge lift straight out to remove the cartridge to from the scanner. Set the cartridge on a flat surface & cover it with a piece of paper faxes. When you cover the faxes cartridge you limit the exposure to ultra violet lights which could cause harm. Grab a dry, lint free cloth to wipe the inside of a scanner. Using the cloth, wipe down any residue from the paper path area or the cartridge cavity. Be careful not to touch the black sponge tranfer roller, because if you do you can risk the copier from functioning properly.
Once, you're done cleaning the paper path area & cartridge cavity you can reinstall the scanner cartridge. Shut the scanner cartridge door. Turn to the back, connect the cord back in. Turn the faxes on by pressing the power button/switch. Then come back to the front. Finally, load paper into the input tray until it stops. Move the paper width guide so that it stops at the edge of the paper. Repeat for the paper length guide as well. Do not push either guide in so tightly that it attempts to bend the paper. Press retry on the error message or attempt to print your original document from the computer.
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