Unified Messaging Solutions For Austin Businesses

By: Hannah.Hopkins


An efficient telecommunications system is vital for any technical industry to thrive in the growing demands of the current business landscape. The Austin telecommunications industry is buzzing about “Unified Messaging”, the term used for the integration of different streams of communications, such as e-mail, SMS, fax, voice, video, etc., into a single system interface, and accessible remotely from a wide variety of devices. However, there are some businesses that are slow to adopt, jeopardizing their overall efficiency and customer service from evolving to the next level in business communications.

Efficiency and customer service are two ways any business can benefit from unified messaging. Voicemail messages are delivered as .wav files to your email inbox, and can be viewed beside emails, offering effective new ways to collaborate more efficiently. You can also automatically forward any voicemail or fax to other devices, such as a pager or cell phone. You can take notes in your voicemail messages or search with ease through voicemail archives. This may eliminate the amount of post-it notes threatening your monitor’s sensitive complexion.

The most affordable way to implement unified messaging solutions into your business is to invest in a business phone system. This will enhance and improve business productivity, while decreasing communications issues. Unified messaging solutions can be integrated into existing IT infrastructure, so that the adoption process is minimal. It is important to find a company that provides excellent customer service and support after the sale.

Telco Data sells, leases, and services business telephone systems in Austin and Central Texas. They services many brands, such as Avaya, Lucent, NEC, Nortel, Toshiba, Panasonic, and Vodavi. Their primary product is the NEC UX5000. The UX5000 offers the most features (including VoIP), has the best warranty, and comes in with a very attractive starting price.

Telco Data provides more than most UM companies do beyond the initial install. In addition to their excellent customer service and support, they can create the perfect informational message for your business. Their engineers will record, mix and produce customized messages specific to your products and services. They employ professional voice talents that are trained specifically for “On Hold Programming” so that your message is informative and pleasant to listen to. Your callers will be able to obtain additional information easily and eagerly for all your products and services.

Unified messaging solutions are an increasingly accepted and efficient component in the corporate environment. There are now affordable business phone systems available that are capable of unifying all communications seamlessly across any business, corporation, and employee through intelligent delivery of any message to its intended recipient. Unified messaging makes it possible within a variety of different formats like text, emails, voice mails, SMS, and video. Telco Data sells, leases, and services of unified messaging through business telephone systems in Austin and Central Texas.

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Ethan Luke. NEC UX5000 Austin - For information on NEC UX5000 phone systems in Austin, Texas, contact Telco Data.

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