Tips for effective conference calls- Multi-way phone conversations

By: Sneha Shah


Conference calls are a widely used communication medium in most of the offices. It is important that you stand out from your fellow colleagues and follow some of the simple tips related to conference calls.

Make sure your conduct on the phone call doesnít degrade your career prospects. You should be fine with the fact that you are talking to a group of people and not receiving any visual cues or feedback. Make sure you are in a quiet room without any disturbance. Donít use cell phones that pick up background noise.

Do not call from an open plan office. If it is impossible for you to get a quiet place for the call, you can resort to the mute button unless you have to speak. Learn to use the mute button and other necessary features to avoid any embarrassing scenario. If you have to make a call with colleagues abroad, make sure you call at a convenient time taking into consideration their respective time zones.

Start the meeting exactly on time and highlight the missing attendees. Consider the conference call no less than a meeting. You should give each attendee a chance to say hello and introduce himself.

It might be possible that you would never get to meet them personally but this gesture helps to build a healthy rapport. Do not take it for granted that everyone on the call knows your voice. Without fail, mention your name before you start talking. Make sure you donít get off track. Be courteous to the callers. Make sure they are not getting bored. Ask for feedback by using a personís name. This will make the people more attentive to avoid the awkwardness of not being able to answer. Donít make any additional noises like shuffling papers, tapping pencils, humming or scraping chairs. It leaves a bad impression on the minds of the callers.

End the conference call on a note of gratitude. Tell the callers that you are thankful to them for their time. This will keep their spirit high and they will want to talk to you again.

More information at: http://www.made-from-india.com/article/Tips-for-effective-conference-calls-Multi-way-phone-conversations-1168.html

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