Types of Data Recovery Methods
• The Professional Data Recovery Service: On data loss the average user always calls the professional data recovery firm. The experts are skilled and trained, technicians, engineers and developers who use specialised equipment for data recovery.
• DIY data recovery software: The user has to be self-reliant. The user takes responsibility of data recovery. In most cases, the DIY software kit is purchased. The software can also be downloaded from the Internet for free. Each DIY kit comes with a set of instructions. They guide the user on how to run the software. But, the DIY success rests on the assumption that users have to computer savvy.
• On-line Data Recovery: This relatively new method of data recovery is similar to DIY data recovery methods. Actually it is a combination of DIY and professional data recovery method. The online process involves consulting a data recovery firm online. It revolves around the concept of buying professional advice and help. Experts guide the user and recommend the correct recovery to be used. The actual recovery has to be done by the user.
The data recovery firm of Vogon International along with Seagate Technologies argues that users are going in for online method. They are avoiding the direct professional data recovery method.
Reasons for Avoiding Professional Data Recovery:
Inconvenience: Professional data recovery method is highly inconvenient. The method does not suit the fast paced nature and attitude of modern society. People today want everything done fast and simple. This is not possible in a data recovery firm. The firm takes some time in evaluating the damage. Then it waits for customer approval before diagnosing the problem. Then when the customer has lost patience, the recovery process begins. There is no rush to finish the job on time. The experts are salaried firm employees. They do not boast of a vested interest in the recovery of your data. If this job goes, another comes. They are not bothered.
They do not have the same urgency as you. To you, time is money. You cannot afford to waste it. You cannot call the firm, take an appointment and then travel to meet the expert. Then you have to wait for the evaluation. The evaluation may decide whether your data is worth recovery. It could be that you might decide not to go in for recovery. In such a case, there is a huge loss on your part. Your time has been wasted.
Further, the expert will structure and prioritise your data recovery procedure in accordance to his needs and demands. Your priorities are of no importance. The data recovery process could be structured to cause you great financial losses. Supposing for instance, you need to recover data now to close an important deal. However, the expert structures your data recovery at a later date. You lose out on the deal. Consequently you also incur large financial losses. Your reputation and goodwill also suffer a setback.
Thus, the process of professional data recovery is convoluted. On the other hand, DIY afford the user fast pace and convenience. There is no wastage of time. Data recovery is structured in accordance with user demands. Online data recovery methods allow the user to experience the best of both methods. They have the luxury of professional advice. They also have the option of conducting data recovery at their own pace. It is convenient and simple.
Invasion of Privacy: Users have to trust the professional data recovery services whole-heartedly. The experts copy the entire disk on their own computer. This data duplication is done to save unspoiled data from corruption. But there is no way of knowing that the duplicated data will be destroyed once recovery is done. The duplicated data can be copied on removable storage devices. These devices could be sold for profit in the market.
This marks an invasion of privacy. It is also called illegal hacking of confidential data. It is a common white-collar crime. Firms who are aware that customers are usually in a hurry often do it. Consumers do not really check whether the data has been totally deleted or not. They usually take the word of the expert. They believe that data deletion has been done. But data hacking could bring down organisation fortunes. It could lead to plummeting profits and market crashes.
Expertise & Worth: There is no way of knowing that the technicians who handle your device in the evaluation stage perform the actual recovery. Seagate Technologies holds that more than 54% of professional data recovery companies do take up recovery jobs but do not perform them. The task is passed on to a third lesser-known recovery firm. Then, there is also the question of choice. A user also has to choose the firm, which is right for his/ her particular data loss problem.
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James Walsh is a freelance writer and copy editor. For more information on computer crime and Computer Forensics see www.fieldsassociates.co.uk
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