On-Demand Remote Support Software Becomes Easier

By: Yuriy Goncharuk

Support your clients remotely on demand - new remote support software starts in just one click! No need to obtain IP addresses or send executable files to your users - just create a link and send it to them by email, ICQ, MSN Messenger, or over the phone - no installation required! What can be simpler than clicking a link to begin a remote support session at once?

Have a client waiting for support, but can't pass through the corporate firewall? Forget about it with new remote support software! Received a assistance request from a customer behind a router having no idea about their IP address or how to forward ports properly ? Usual remote support software such as Microsoft RDP are less than ideal when it comes to supplying customer support to those having no idea about their network settings or how to change them.

Nowadays Anyplace Control Software (http://www.anyplace-control.com/) brings in just a brilliant solution for these types of support requests. Anyplace Control, the company's signature remote support software, gets updated with a brand-new technology making IP and port-based connections obsolete. With new Anyplace Control, you just provide the customers a single link. After they click the link, you can connect and control their PC instantly - no need to install anything on their workstations, know their IP address, configure their router or combat firewall rules. The new remote support software is the simplest ever - for your clients and for you!

The Host Module program, a specially developed module that all Anyplace Control users receive from Anyplace Control Software, turns giving remote support to your customers into a single click on a Web link for them and a no-brainer for you. No set up or configuration needed! Even if you are just trying Anyplace Control in the free evaluation mode, you are still eligible to receive and to use your customized Host Module.

You can create as many remote support links to give out to your customers as you like. Just visit http://www.anyplace-control.com/download-host.shtml to generate a custom link. After your customers click the link, you can see their PC appear in the list of available workstations in your Admin Module. Use your account information (login and password) to remotely control all PCs with your custom-built Host Module.

Feel like doing things in the traditional way? The new Host Module can be invoked by the IP address and port number, exactly as in the early days of remote desktop applications. The connection is just as secure as in the case of using the login and password, as the connection can only be established with a password known only to you. When your customer closes the Host Module program, their PC becomes unreachable for remote control.

Anyplace Control beats traditional remote support software by proposing your customers a truly easy way to request and get support on the spot. While similar remote support software are employed by big computer vendors such as Dell, Anyplace Control is available for much less than the cost of such products. Anyplace Control Software has prices and plans for everyone from single IT administrators to large helpdesks with limitless number of concurrent remote control sessions. Visit http://www.anyplace-control.com/buy.shtml to learn more about the product, the technologies and any special offers.

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Yuri Goncharuk has over 7 years experience in developing and promoting PC Remote Control solutions at the post of Anyplace Control Software CEO.

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