Insider Advice in Choosing an Internet Service Provider

By: Dave Carter

All Internet service providers may promise to deliver the same high-quality service, but not all are created equal. For this reason, it's important that you know how to choose an ISP that can offer you specific services to meet your requirements. In most cases, your best move is to take time to research on the different ISPs available in your area in order for you to make an informed decision.

Monthly Fee versus Per-Hour Rate

Depending on the ISP, you may be charged either with a flat monthly rate or a per-hour rate. There are pros and cons to each of these choices so make sure you understand how each works. In making a choice between the two, consider how much time you will be spending everyday on the Internet. For instance, if you need Internet for your business, you're definitely going to need to spend a large part of your day surfing the Web. In this case, the ideal choice would be a monthly fee platform. On the other hand, it would be a lot cheaper to go for a per-hour rate if you're only going to be using the net periodically.

Technical Support

Different Internet service providers offer different levels of technical support. Ask yourself how much support you will need and make a decision based on that information. Take note that some ISPs offer day-time support only, and others, while claiming to offer 24-hour customer support, may only offer virtual and not live support. At the same time, consider how likely you may need tech support, and don't forget to take note of the fees that may be involved if there are any.

Cheap versus Expensive Deals

The quality of service you will receive will most likely depend on how much you are willing to pay. In choosing an ISP, the saying "You get what you pay for" surely applies. So if you're going to opt for a cheap deal, don't expect to receive the same quality of service you deserve should you go for a more expensive package. In the same manner, be cautious of deals that seem to offer more than what you need to pay for. In most cases, these too-good-to-be-true deals have some drawbacks that may affect your Internet experience significantly.

Connection Type and Added Services

Technically, there are a dozen types of Internet connection available today. However, most ISPs are limited to offering DSL, Cable, and Wireless. Some may offer fiber optics, too. Now, in choosing an internet connection type, the question you should ask yourself is "How much Internet speed do I need?" If you're running a business, your best option would be a fast and consistent Internet connection type like cable. If you're only using the internet for research, sending emails, or surfing social networking sites, you should do well with a DSL connection.

Reading the Fine Print

Most people do not read the fine print on the contract thinking that is highly unlikely they're going to break any of the agreements there. To be sure, though, make sure you read the fine print and don't hesitate to ask if there are clauses unclear to you. You'll be able to avoid hassles and other potential problems in the future this way.

Do Comparison Shopping

Finally, don't ignore the importance of doing comparison shopping, especially if you're going to look for an ISP online. If you're in Australia, you might want to check home phone and internet bundle on CompareBroadband.

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Dave Carter is an independent consultant for small businesses. His expertise in consumer electronics is backed up by 12 years of experience in the telecommunications industry. He recommends you to check home phone and internet bundle on CompareBroadband.

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