Inefficiencies in Freelancing Platforms

By: Vikas S


Matthew had a small project in his hand that he wanted to get done. He wanted to embed a left and a right transparent arrow on his picture viewer website. The project involved the knowledge of PHP and javascript. Since his budget was tight, he used one of the freelancing websites and posted the requirement. He spent his time to clearly and carefully define the scope of work. He even included the examples and showed a website that implemented his idea in a similar fashion.

Soon after he posted the project, he was bombarded with 20 different offers. Some of them were dirt cheap and some ridiculously high. Many of those that seemed reasonable in price, included short messages like "We have right knowledge and we will do it for you".

It took Matthew several hours to go through the proposals posted by the freelancers. When he finally chose one freelancer and started communicating with him, he realised that the freelancer did not have the required capability. Matthew also felt that if he would have chosen that freelancer he will end up taking too much of time to complete the project.

Inefficiency in the System

Consider the waste in the typical frelancing platform system. If 20 freelancsers spend 2 hours each to read, understand the problem, then draft their reply, it is equivalent to 20 x 2 = 40 hours of freelancers time. This does not include a large number of time spent by the project poster in sifting through the replies and evaluating the freelancers.

There is no open chat system in the freelancing system which further adds to the efficiency in the system.

A project poster typically spends 4 hours in deciding the freelancer who is suitable for the project. The total collective waste of time is equivalent to 44 hours which is more than what it will take to complete the project itself.

Existing freelancing platforms are therefore inherently inefficient. In many cases, the total time wasted by the freelancers and the project posted exceeds the actual value of the project itself.

How eZdia will change it

The expert Search in eZdia will change the scenario. A p roject poster is a knowledge explorer in eZdia . The knowledge explorer searches for the expert in eZdia . He checks credentials of the expert that he finds posseses the right skill.

The knowledge explorer uses eZdia ‘s chat option to start talking to the expert right away. He gauges the expertise of the expert in a matter of minutes. He allots the project to the expert he finds suitable.

The overall waste in the system is less that half an hour as compared to 44 hours in the existing freelancing platforms ( figures exaggerated to enhance understanding).

eZdia is not a perfect system. It can be misutilised the same way, people use SEO techniques to befool google. However, eZdia promises to counter it using rating system.

Will this new platform succeed ? Will it replace the way freelancing is being executed on the existing platforms ? Will it stop millions of hours of freelancers' and knowledge explorer's time ? I do not know the answer yet. But you can try yourself by checking out eZdia .

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Vikas Shukla is currently working as Senior Design Engineer at BL Healthcare. He has degree in Computer Science and Engineering from IT-BHU, Varanasi, India. Mr. Shukla has over 15 years of experience in design of microprocessor-based systems. His expertise includes signal integrity, architecture and design of remote patient monitoring systems. The views expressed are his own and u can see while joining eZdia <

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