How to repair Outlook Data Files (.Pst .Ost) ?

By: Brooke M. Perry


MS Outlook crash can be problematic to you as it causes loss of important files or folders. Sometimes for reasons unknown also, the .pst or.ost files in Outlook get corrupted or don’t run. To meet such a crisis, Inbox Repair Tool (scanpst.exe) is the effective solution available. This tool helps in diagnosing and repairing errors with the damaged .pst files of Outlook.

Apart from the aforementioned problems, we come across a lot more different sorts of folder or file data errors in Outlook such as:

(.pst) and (.ost) data files go missing
Files don’t get synchronized with exchange mailbox
Failure in the opening of personal folders file, both.pst and.ost
Files get corrupted, etc.

Learn about Inbox Repair Tool (scanpst.exe)

To learn on how to repair the outlook data files using the Inbox Repair Tool, it is important that you gain a brief introduction about this tool:

Inbox Repair Tool (Scanpst.exe) gets automatically installed in a system when Microsoft Outlook 2010 is uploaded
The tool scans all the .pst and .ost files of Outlook and checks the intactness of the file structure
On scanning, if it is detected that the files are not intact, then the Inbox Repair tool rectifies the data by resetting the file structure and rebuilding the headers
However, the tool is not programmed to scan the files or data saved in on the Exchange server

How to repair .pst outlook data file with scanpst.exe?

First sign-out from Outlook as scanpst.exe is not accessible within Outlook

Now, open Windows Explorer and select drive: \Program Files\Microsoft Office\OFFICE14 folder
This will lead to Scanpst.exe., double click it
Next, feed the name of the .pst file that is in corrupt or error condition. The file can also be selected clicking on ‘Browse’.
To be more specific with scan log options, click on ‘Options’ and select the required options.
To start the scan, click on ‘Start,’ on detection of errors the repair process will be proposed for fixing the errors.
During the scan, a backup file gets created that can be saved at a location of choice using the default or a new name
After saving the file click on ‘Repair.’ To the same folder where the backup file was saved there, a log file as the .pst file will also get saved there.
Once the repair process is done, log on to ‘Outlook’ using the profile that has the .pst file that needed the repairing
Now press ‘ctrl+6’ and switch to the Folder List view in the Folder Pane
In the Folder Pane, there will be a folder named ‘Recovered Personal Folders’ or ‘Lost and Found Folder.’ This folder has all the folders that has been repaired and restructured by the repair tool but couldn’t be placed in the original structure.
Create a new folder and drag all the repaired folders to it and remove the Recovered Personal Folders (.pst) file

How to recreate .ost outlook data file?

Microsoft Exchange Server uses Offline Outlook Data file (.ost), which is the copy of information saved in the mail server. This kind of file on damage requires re-creating rather than repairing. Check how the re-creation can be done:

Exit from Outlook and go to the ‘Control Panel’ and have the Classic View of the Control Panel
Look for ‘Mail’ icon and open it
Click on ‘Show Profiles’ and then click on Properties> E-mail Accounts> Data Files > ‘Exchange Account’> ‘Open File Location’
On clicking at ‘Open File Location’ a window will open that will take to the data file of the Exchange account.
Note here, that once this window opens, close the other dialogue boxes. Now right click the Exchange data file and then click ‘Delete.’
Now, open the Outlook and a new .ost file will get automatically created for the account

The aforementioned trouble shooting methods help in meeting the .pst and .ost data file errors of outlook. This keeps the data stored in outlook safe and usable.

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Hi! I am Brook M. Perry, a prolific blog writer and keen author of articles related to pc security support and solution for issues related to computers and mobile devices. Being associated with the reputed best pc tuneup service provider Qresolve, I have resolved thousands of tech issues for our customers from worldwide. www.qresolve.com/online-computer-support.html

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