George woke up in the middle of the night covered with sweat. He had a nightmare that Legal department is out of their Savin toner when the executives need to take some urgent printouts in an hour…..George had joined the IT department of a reputed electrical equipment manufacturing and supplying company as a young executive. In the IT support team he was designated the role of a webmaster, where he was in charge of the Master Switching Room and he was in charge of the networking equipments like the Router, the switch and the servers. They had several servers including the web server, the proxy server and the mail server. He had to monitor the servers and the networking equipments and provide detailed reports to the senior management. He enjoyed his work and in a short time earned the reputation of being a sincere employee.
It was a big office with several computers, printers and copier machines. These were connected through a big network. One day the chief of his department called him to his chamber and allocated him the task of taking a stock of the printers and copiers, and create a database.As he visited departments he got a fair idea of things. The printers and copiers were of different make and model. Some toners of some make were in the stock while others needed to be ordered. Things were not very organized, he found out. He realized that the Konica toner that he used in the Master Switching Room was out of stock!
After talking to the inventory department, he found out that while the computer parts are given the priority, the copier and printer parts, and toners like Sharp drum unit etc. lack the attentive stocking that those deserved. The vendors were also not competent enough and took long time to deliver.George quickly put in all the data he collected in the computer and gave search to find out the status of toners. He found out that the Toshiba toner in the HR department is also in the verge of running out of ink in a week. The end of this quarter is just round the corner and printer will have to work overtime to print the salary slips and other administrative documents.
His understanding and intuition was that the existing vendors would not be able to deliver the toner for his machine as well as the toners for the HR department in such short notice. So, he sat down in front of his system, searching for a reliable vendor online.After a thorough search for an hour and going through various vendor sites, comparing their rates and delivery commitments; he finalized one vendor.This vendor has an impressive list of toners, including the Konica toner he required…It was just 2 pm and he calculated that if he then places the order, it will be shipped right on the day.As he went through the terms in details, he found that the company gave free of cost ground shipping UPS in case the order value crosses $99 for domestic orders.He studied the matrix for shipping prices thoroughly and then thought of placing an order. He got the approvals needed and placed the order within 4 EST. He received the delivery much before the toners ran out of ink, emergency avoided!
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