Features Should Guide Choices In Caller ID Selection

By: Tom Sample


In today’s hi-tech world, Caller Id’s have become very popular. These are used by large and small businesses to increase their productivity and efficiency as well as providing response to callers on a 24-hour basis. It is so simple. All you are doing with a Caller ID is renting a monthly service. You don’t have to buy anything because all you do is rent the service and have your calls directed to your specific phone number.

There are many features to choose from with Caller ID service and the ones you choose depend on your needs. Most services make it possible for you have tailor-made calls to suit your needs, such as your callers can press a key to find out more information or to leave a voice message that you can hear when you pick them up.

Before you get anything you should know exactly what you’re looking for and what your needs for these services are. You can determine this by how many different products you are offering and how many outgoing messages you will need for your business. This will allow your callers to press different buttons to hear what they are looking for and to be able to leave messages pertaining to what their interests are. If you have a number of employees, you will probably need more than one voice mailbox. This leaves the opportunity for the caller to speak directly to the employee he/she dealing with.

Another thing to consider when getting caller ID is to make sure you assign enough time for your customers to leave the message that they want to leave. Cutting someone short can mean a loss of business. If you want to take your own calls then you can get what is called “Follow Me Live”, which is basically call forwarding. This service will let the numbers ring until it locates you. This is only a small portion of what is on the market, so before you start shopping it will be worth the effort to do some homework on what the market has to offer whether it is a personal caller ID you need or one for your business.

There is a wide range of different unified messages and voice mail available and they have all different features and calling plans. These services charge a monthly fee for the basic service, plus long distance, and most of them include a toll free number. The monthly charge will vary on the kind of package you choose, but you can get anything from basic service to unified massaging with the works.

When you are looking for the right package to suit your needs and you only want a toll-free number, then shop in your local telephone book first and try to find service that just provides this kind of service. Start comparing prices with all the services and sometimes you can come up with some sweet deals. You will find that with unified massaging it works a little different. These packages will include such things as virtual office, virtual assistant and much more. This is where a single phone number does it all for you, it will automate your communications and it will consolidate your messages constantly. It never sleeps.

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